These Terms and Conditions apply to all tickets purchased for the Yonex Belgian International through the official ticketing website operated by Badminton Vlaanderen. By completing an order, you confirm that you have read and accepted these conditions.
1. ORGANISER
The Yonex Belgian International is organised by:
Badminton Vlaanderen vzw
Wijgmaalsesteenweg 169/1
3020 Herent, Belgium
VAT number: BE0418.769.190
E-mail: info@badmintonvlaanderen.be
The dates, sessions, venue and programme applicable to each ticket are stated on the ticket page and in the order confirmation.
2. TICKET ORDERS
A ticket order becomes final after successful payment and receipt of an order confirmation.
The customer is responsible for providing a correct e-mail address and accurate order information. Badminton Vlaanderen is not responsible for tickets that cannot be delivered because incorrect details were provided.
All prices are displayed in euros and include applicable VAT. Any mandatory booking or transaction costs will be shown before the order is completed.
3. DELIVERY AND USE OF TICKETS
Tickets are delivered electronically to the e-mail address provided during checkout.
Each ticket contains a unique QR code or access code. A ticket is valid for one admission only and becomes invalid after its first successful scan.
The ticket holder must present a readable digital or printed ticket upon arrival. Badminton Vlaanderen may request proof of identity for personalised, discounted or complimentary tickets.
Copying, altering or fraudulently reproducing a ticket is prohibited.
4. ACCESS TO THE EVENT
A ticket grants access only to the date, session, area and ticket category stated on the ticket.
Visitors must follow the venue regulations, safety instructions and directions given by the organiser, venue staff and security personnel.
Access may be refused, without reimbursement, when a ticket:
– Is invalid, copied, altered or already used;
– Was obtained fraudulently or through prohibited resale;
– Does not correspond with the required ticket category;
– Is used by a visitor who seriously disrupts the event or endangers others.
5. PROGRAMME CHANGES
Match schedules, playing times, court allocations, participating players and other programme elements may change due to sporting, organisational or operational circumstances.
Such changes do not automatically entitle the ticket holder to a refund, provided that the general nature of the purchased event or session remains substantially unchanged.
6. CANCELLATION OR POSTPONEMENT
If a paid session is cancelled entirely and no replacement session is offered, Badminton Vlaanderen will communicate the applicable refund procedure to the original purchaser.
When the event or session is postponed, tickets may remain valid for the replacement date. Any possibility and deadline for requesting a refund will be communicated separately.
Badminton Vlaanderen is not responsible for personal expenses such as transport, accommodation or other indirect costs resulting from a change, postponement or cancellation, except where liability cannot legally be excluded.
7. NO RIGHT OF WITHDRAWAL
Tickets for the Yonex Belgian International are linked to a specific date or period. Consequently, the statutory fourteen-day withdrawal right applicable to many online purchases does not apply to these tickets.
Belgian consumer law excludes leisure services scheduled for a specific date or period from the general right of withdrawal.
Except in the situations described under cancellation or postponement, purchased tickets are therefore non-refundable.
8. TRANSFER AND RESALE
A non-personalised ticket may be transferred privately at no more than its original purchase price, unless the ticket page states otherwise.
Systematic ticket resale and occasional resale above the original price are prohibited under Belgian ticket-resale rules. Badminton Vlaanderen may invalidate tickets offered or acquired in violation of those rules.
Badminton Vlaanderen is not responsible for tickets purchased through unofficial channels.
9. PHOTOGRAPHY AND RECORDINGS
Photography and video recording may take place during the Yonex Belgian International for reporting and promotional purposes.
Visitors may appear incidentally in general atmosphere images. Where appropriate, specific permission will be requested for individual portraits, interviews or prominently featured promotional content.
Visitors with questions or objections can contact a member of the event team or info@badmintonvlaanderen.be.
10. LIABILITY
Attendance is at the visitor’s own responsibility. Visitors must take reasonable care of their personal belongings.
Badminton Vlaanderen is not responsible for theft, loss or damage to personal property unless caused by a fault for which it is legally liable.
Nothing in these conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
11. PERSONAL DATA
Personal data collected during the purchase and use of a ticket is processed in accordance with the Privacy & Cookies Policy published on this website.
12. QUESTIONS AND COMPLAINTS
Questions concerning an order or ticket can be sent to:
Please include the name used for the order, the order reference and a clear description of the issue.
13. APPLICABLE LAW
These Terms and Conditions are governed by Belgian law, without prejudice to any mandatory consumer-protection rights.
Any dispute will be handled by the competent courts in accordance with the applicable legal jurisdiction rules.
Last updated: 21/07/2026
Your privacy matters to us. This policy explains how Badminton Vlaanderen collects, uses and protects your personal data when you visit the Yonex Belgian International website or purchase tickets for the event.
WHO IS RESPONSIBLE FOR YOUR DATA?
The ticketing website and the Yonex Belgian International are operated by:
Badminton Vlaanderen vzw
Wijgmaalsesteenweg 169/1
3020 Herent, Belgium
VAT number: BE0418.769.190
E-mail: info@badmintonvlaanderen.be
Badminton Vlaanderen acts as the data controller for the personal data processed in connection with the website, ticket sales and the organisation of the event.
WHAT DATA DO WE COLLECT?
When you purchase a ticket or contact us, we may collect:
– Your name, e-mail address and, where required, billing details;
– Information about your order, ticket type, payment status and attendance;
– Messages or questions you send to us;
– Technical information such as your IP address, browser, device and cookie preferences;
– Your marketing preferences when you subscribe to event communications.
Payment information may be processed directly by an external payment provider. Badminton Vlaanderen only receives the information required to confirm and administer your payment.
WHY DO WE USE YOUR DATA?
We process your personal data to:
– Process your order, deliver your ticket and validate access to the event;
– Provide customer service and communicate important event information;
– Manage payments, accounting and legal obligations;
– Prevent ticket fraud and protect the security of the website and the event;
– Send newsletters or promotional communications when you have given your consent;
– Analyse and improve the website when you have accepted analytical cookies.
Depending on the purpose, processing is based on the performance of your ticket agreement, a legal obligation, our legitimate interest in operating a secure event or your consent.
WHO MAY RECEIVE YOUR DATA?
We may share the necessary personal data with trusted service providers supporting:
– Ticketing and access control;
– Online payments;
– Website hosting and technical support;
– E-mail and event communications;
– Accounting, security and fraud prevention.
These parties may only use the data for the agreed services and must protect it appropriately. We do not sell your personal data.
Where data is processed outside the European Economic Area, appropriate legal safeguards will be used.
HOW LONG DO WE KEEP YOUR DATA?
Personal data is kept only for as long as necessary for the purpose for which it was collected.
Ticket and customer-service information is retained for the organisation and follow-up of the event. Information forming part of accounting or tax records may be retained for up to ten years in accordance with Belgian legal requirements.
Marketing data is retained until you unsubscribe, withdraw your consent or the information is no longer relevant.
YOUR PRIVACY RIGHTS
You may request:
– Access to or correction of your personal data;
– Deletion or restriction of your data where legally possible;
– A copy of data you provided to us;
– Withdrawal of your consent;
– Objection to processing based on legitimate interests or direct marketing.
Requests can be sent to info@badmintonvlaanderen.be. We may ask you to confirm your identity before handling your request.
You also have the right to lodge a complaint with the Belgian Data Protection Authority.
COOKIES
Cookies are small files stored on your device when you visit our website.
Strictly necessary cookies support functions such as the shopping cart, checkout, ticket delivery, security and cookie preferences. These cookies cannot be disabled because they are required to provide the service you requested.
Analytical cookies help us understand how visitors use the website. They are only activated after you have given your consent.
Marketing cookies may be used to measure campaigns or show relevant communications. They are only activated after you have given your consent.
Under Belgian guidance, non-essential cookies, including analytical cookies, require prior, active consent. Visitors must also be able to refuse them and change their preferences later.
You can review or change your choices at any time through the Cookie Settings link on the website.
Last updated: 21/07/2026